This agreement, effective as of this date, is made and entered into by and between "Client," and Divine Journey Ventures (Coach or Company).

Whereas, Coach and Client desire to enter into a relationship in which Coach will provide coaching services within a group container.

Now, therefore, in consideration of the premises, and of the mutual promises and undertakings herein contained, the parties, intending to be legally bound, do hereby agree as follows:

1. DEFINITIONS

For purposes of this Agreement, the following terms shall have the following meanings:

a. “Services” means any and all services specified in the Statement of Work (as defined below).

b. “Deliverables” means any tangible property, including software media, paperwork, workbook, delivered to Client under this Service Contract, as specified in the Statement of Work.

c. “Project” means the combination of Services and Deliverables to be provided under this Agreement.

2. STATEMENT OF WORK

Coach shall perform and deliver the Project as set forth in the Statement of Work issued against and subject to the terms and conditions of this Agreement.

The Statement of Work includes:

(i) regular coaching calls

(ii) client homework (a.k.a. playwork), check-ins, and feedback regarding progress

3. TERM

The term of this Agreement shall commence on this date, and shall continue thereafter until terminated. Either the Client or the Coach may terminate this Agreement at any time with 3 weeks written notice by email. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.

There are no refunds available. It is to the advantage of the Client to commit to the investment required of the program.

4. TERMS OF PAYMENT

a. The cost of the program is paid in one lump sum or;

b. The initial investment will be a deposit, followed by remaining payments in the amount(s) agreed upon in advance.

c. All payments must be made and services paid in full before the last session.  

5. DELIVERABLES

Upon investment, the Client will receive further instruction regarding required information, pre-program questionnaires, and expectations of Client in meetings.

6. SCHEDULING

Coach and Client agree to meet once a week via video call for a duration of time ranging from one (1) hour to two (2) hours. Coach and Client respect one another's schedules and will make every effort to hold rescheduling and cancellations to a minimum. Client agrees to inform Coach of any cancellations with at least 48 hours notice via email. To ensure you receive the most benefit out of your program, it is recommended that you miss no more than one class if only absolutely necessary and make up that class by reviewing the replay the same week. Due to the nature of the coaching calls there are no live make-ups available. Client agrees to be on time for each session.

7. LIMITATION OF LIABILITY

The Client understands the following:

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Coaching is a comprehensive process that may involve all areas of the Client's life, including: work, finances, health, relationships, education, and recreation. Incorporating coaching into these areas and implementing the choices of the Client is exclusively the responsibility of the Client. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. The Coach is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist, or other licensed or registered professional, and the Client will seek the appropriate professional services for such matters. Any advice given by the Coach is not meant to take the place of advice by these professionals. Coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and the Client will not use it in place of any form of diagnosis, treatment, or therapy. Coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association.

8. PUBLICITY

Coach may use Client’s name or mark and identify Client as a client of Coach, on Coach's website and/or marketing materials. Coach may issue a press release, containing Client's name, related to any award under this Agreement. Neither party will use the other party’s name or marks, refer to or identify the other party for any other reason, except as established in this section, without such other party’s written approval. Any approval required under this Section shall not be unreasonably withheld or delayed by either party. Client grants permission for Coach to use photographs and/or video of Client in marketing materials, and in other communication related to the mission of the company.

9. CONFIDENTIALITY

Client agrees that all materials shared by the Coach before, during, and after the duration of the program is considered confidential. In a group setting, Clients may be exposed to information which is confidential and/or privileged and proprietary in nature. It is the policy of Divine Journey Ventures and Mio Santana, that such information must be kept confidential both during and after the program. As a client, you agree to not disclose to anyone outside the group any information that may help to identify another group member. This includes, but is not limited to, names, physical descriptions, biological information, and specifics to the content of interactions with other group members. Group members also agree not to share any of the activities, recordings or materials with anyone outside of the program at any time during or after the programs ends. 

10. GENERAL TERMS

a. This Service Contract shall be deemed to have been made, executed and delivered in the State of Florida and shall be construed in accordance with the laws of the State of Florida.

b. By completing the purchase of this program, so, the Costumer acknowledges that the terms of this Agreement are acceptable and that :

(1) he/she has received a copy of this letter agreement;

(2) he/she has had an opportunity to review the contents and, if desired, to have it reviewed by an attorney; and

(3) the Client understands, accepts and agrees to abide by the terms hereof.